POPI Act Compliance

With the POPI Act coming into effect on the 1st of July 2021, it is important to be ready with your software. We have made all the necessary changes for you, as a user, to have the tools for compliance. From the 14th of June 2021 the new version will be available with a manual to assist. Contact our offices to schedule an upgrade.

Familiarize yourself with the act and other requirements. Members of FEDHASA will have access to their basic guide with emphasis on the hospitality industry. You can also have a look at

POPI Act awareness and compliance version

What’s new April 2021

April 2021 Newsletter

Backup piece of mind…
The focus on data security is increasing everyday.  We have had numerous cases where clients had a false sense of security due to IT companies not ensuring the PANHospitality database is part of their backups.  

To lose all your data can be devastating! To prevent this from happening, we now offer the service of backing up your PAN database to the cloud.

What you will get:
– Setup of the automated process
– Daily backups of your PANHospitality database uploaded to the cloud
– 7 Days of backups to restore from
– Notification if a backup failed (internet or other issues)

For as little as R250.00 excl Vat per month
Integrated Online Payment Portal

Did you know that we have two types of interfaces with the Paygate online payment portal? 

1) A link is added on the guest provisional reservation. If they click on it using a phone or a PC, they will be taken to the secure site where a payment can be processed.  The reservation number will be the reference as well as other guest information.  

2)We have a tab on the web-based app where guests can pay a deposit or settle their bill (which is also displayed on one of the tabs)

Both of these can be used once you register with Paygate (using our developer ID) and linking them to your merchant account at your bank.  There is no simpler way to accept credit card payments!

Enhancements to OrdersOver the past year, we have made numerous enhancements to our order functionality! 

From user based approval to sending your orders to suppliers directly from the order screen.

Contact us to find out more!

Enhance Productivity

Today it feels like everyone is in need of a personal assistant. I know that most days, my life would be easier if I had one. With this in mind, we have developed utilities to help you manage your schedule and remind you of important events or tasks.

PAN created 3 utilities to enhance productivity in the workplace:
1. Scheduler / Calendar
2. Deposits due reminder
3. Reservations to be released

Contact us to find out more

Fully Integrated Reports

One of the biggest perks of using a fully integrated system has to be the reports! We offer a treasure trove of reports linked to all the information entered. Reports can be customized so far that you can see every reservation with their totals as well as any additional spending from other departments such as a Spa or a Curio shop. Using an integrated system makes daily, monthly and yearly reporting much easier.

We even go so far as to custom write reports if you cannot find what you are looking for already in the system. Our state of the art trial balance enables you to drill down all the way to the transaction ledger. Month end procedures are so much easier having everything together. With the ODBC driver setup, the possibilities are endless. We take away the need to transfer or import information.

If you want to impress your stakeholders, get your system today!

Contact Us

January 2021 Newsletter

Get the information you need without the hassle

The web-based app is up and running and ready for you to explore.  

What you will get:
 – Assistance with initial setup.
 – This includes a user manual for your staff assigned to check the information.  
– Support when you or the guest is experiencing technical difficulties.
– Custom reports on the survey and declaration sections to your specifications

Again with the backups..

With the summer season in full force, please ensure that you have backups running and that you have at least ONE offsite backup a week. You can contact us at any time for assistance or guidance

Consulting Services and Operations training

The PAN-Team has extensive knowledge of the hospitality industry and many aspects directly influencing the day to day operations.  Sometimes you might require a little guidance or assistance to steam line your processes and save your staff some time that can be better spent tending to guests. 
 – Full operational training
 – Customised standard operating procedures and supporting documentation
 – Customised reporting
 – Marketing
 – Revenue Management
 – Accounting
 – Payroll
 – HR Services

Contact us for more information on

Financial year end, is it your turn?

As we approach the end of the 2020 Financial year, there are numerous clients in period 35.  PAN allows for 36 periods after which your system will stop working. To prevent any downtime or delays, schedule your year end as soon as possible.  We can move either 12 or 24 periods, depending on your requirements. 

Have you been a victim of cyber crime or hacking?

Every aspect of business today involves the internet. Unfortunately, there will always be people with malicious intent trying to get their slice of cake. This is where server security comes in.

What is server security? Server security focuses on the protection of data and resources held on the servers. It comprises tools and techniques that help prevent intrusions, hacking and other malicious actions. Server security measures vary and are typically implemented in layers.

You should invest in an anti-virus package that will suit your company. Another option, with so many people working from home, is a VPN (Virtual Private Network) to prevent hackers getting hold of your remote desktop details.

Contact your IT company for more information regarding your own server security

WhatsApp Support
We are introducing WhatsApp as a support channel through our website because of connectivity issues caused by the storms. You will be able to contact a consultant using the icon located in the bottom right corner of our website.
Alternatively, you can use the following number: 081 440 2334